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Frequently Asked Questions

Find answers to common questions about our ingredients, product care, shipping policies, and wholesale services.

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Our candles, skincare products, and bath essentials are crafted with care in small batches, with a focus on quality and attention to detail.
We prioritise natural, vegan, and biodegradable ingredients wherever possible. Our candles are made with 100% soy wax, lead-free cotton wicks, and phthalate-free fragrance oils. Our bath salts and soaps are crafted with essential oils and clays.
We are committed to ethical product practices. Please refer to the individual product descriptions for details about ingredients and product-specific information.
To prevent tunnelling, allow your candle to burn long enough during its first use for the melted wax to reach the edges of the container. This usually takes around 2 to 3 hours, depending on the candle's size. Always follow the candle's care instructions and never leave a burning candle unattended.
Trimming the wick to approximately 6 mm (1/4 inch) before each use helps control the flame, reduce soot, and encourage an even burn. Always allow the candle to cool before trimming the wick.
Stop burning the candle when approximately 12 mm (1/2 inch) of wax remains. Allow the container to cool before removing the remaining wax. Clean the jar with warm water and soap, provided the container is suitable for reuse. You can repurpose it as a storage jar or a holder for small accessories.
Our standard delivery charge is ₹60 for shipments weighing up to 1 kg. For shipments weighing more than 1 kg, delivery charges are calculated according to the shipment weight. For example, the delivery charge for a 1.2 kg shipment would be ₹120. Delivery usually takes 7 to 14 days, depending on your location, order demand, and festivals. During peak seasons and festivals, deliveries may take longer than usual.
Please refer to our Return and Refund Policy for the applicable conditions, eligibility, and process for requesting a return or exchange. If your order arrives damaged or you receive an incorrect product, contact our customer support team for assistance.
Yes, Home Boutique serves customers across India. Delivery availability and timelines may vary depending on your PIN code and location.
For wholesale opportunities, retail partnerships, and bulk purchasing enquiries, please visit our Bulk Inquiry page. Our team can provide information about minimum order quantities, product availability, and customisation options.
Yes, you can enquire about bulk orders for weddings, corporate gifting, special occasions, and events. Please submit your requirements, preferred products, quantities, and customisation preferences through our Bulk Inquiry form. Our team will get in touch to discuss the available options.
Wholesale payment terms, minimum order quantities, and accepted payment methods will be confirmed by our team based on your order requirements. For more information, please contact us through our Bulk Inquiry page.

Still Have Questions?

Can't find the answer you're looking for? Reach out directly to our customer happiness team. We are always happy to help!